FAQ

Normally, it takes 2-3 working days to install and commission the equipment, depending on the specific model and on-site conditions.

We usually send 1-2 professional technicians abroad for installation guidance and commissioning. For nearby regions, we can also provide remote video guidance to save cost.

We have flexible sales target requirements for distributors, which will be determined through negotiation based on the regional market and product category. We prioritize long‑term partnership over short‑term sales pressure.

Sorry, we do not accept this kind of third‑party payment agency business. We only accept direct payments from our customers for our own products and services.

Yes, you can deliver goods from other suppliers to our factory for combined loading, provided that we sign a relevant storage and loading agreement in advance.

Our Spring Festival holiday usually lasts for about 7‑10 days, starting from the day before Chinese New Year's Eve to the seventh day of the Lunar New Year. The exact dates will be notified in advance.

Yes, our equipment can be installed normally in high‑temperature environments (below 40℃). We will take necessary heatstroke prevention measures for on‑site technicians.

Yes, our products can be installed normally in low‑temperature environments (above ‑10℃). For extremely cold areas, we will provide pre‑heating and anti‑freezing suggestions.

No, we do not have an office in Shanghai or Guangzhou. Our head office and factory are both located in Taizhou, Jiangsu. You are welcome to visit our factory at any time.

Yes, we can send professional technicians to your site for equipment installation and commissioning. The related travel and labor costs will be borne by your side.

Yes, we support separate sales of spare parts. You can contact our sales team to inquire about the specific spare parts you need.

Yes, we regularly participate in domestic and international industry exhibitions to showcase our products. We will inform our customers of the exhibition schedule in advance.

Yes, we can arrange transportation to deliver the equipment to your designated warehouse in Guangzhou. The freight cost will be calculated based on the actual weight and volume.

We can provide preliminary design options within 3 working days after receiving your detailed requirements. The formal design plan will be completed within 7 working days.

Our products are manufactured in accordance with relevant Chinese national standards (GB) and industry standards, and can also be customized to meet international standards such as CE, ISO, etc.

We use standard export wooden cases or fumigation‑free packaging, with internal shockproof and moisture‑proof materials to ensure the safety of the equipment during long‑distance transportation.

Yes, we have a professional R&D team that can customize equipment design according to your specific size and technical requirements.

Our company was established in 2017 and has been specialized in the R&D and production of this kind of composite material equipment for about 8 years.

Our equipment has obtained CE certification, ISO 9001 quality management system certification, and other relevant industry certifications.

We have a total of 8 employees in our factory, including R&D, production, quality control and management personnel.

You can contact our sales department to submit an agency application. We will evaluate your local market resources, sales capacity and cooperation intention, and then sign a formal agency agreement with you.

Currently, we have not set up an agent in your country yet. We are actively looking for reliable local partners to develop the market.

Yes, we have a large number of real project pictures and on‑site operation videos of our equipment. We can provide them to you for reference after confirmation.

Our factory is about 15‑20 minutes' drive from the nearest urban hotel in Jiangyan District, Taizhou.

Our factory is about 1.5 hours' drive from Yangzhou Taizhou International Airport.

It takes about 6‑7 hours by high‑speed train from Guangzhou to Taizhou, and then about 30 minutes by car from Taizhou Railway Station to our factory.

Our factory is located in Jiangyan District, Taizhou City, Jiangsu Province, China.

We provide a small number of vulnerable spare parts for free along with the equipment. Additional spare parts need to be purchased separately.

Our products are industrial equipment, which are not restricted by age, but need to be operated by professional technicians who have received training.

Yes, we provide a detailed and professional installation manual in both Chinese and English, including step‑by‑step operation guides and safety precautions.

Yes, we accept OEM and ODM customization services. We can produce products according to your brand and technical requirements.

We can provide small samples for testing. The samples are usually charged, and the freight is borne by the buyer. For bulk orders, the sample fee can be deducted from the order amount.

Our standard payment term is 30% T/T in advance as deposit, and 70% T/T before shipment. We can also negotiate other payment methods such as L/C.

Our MOQ is 1 set for standard equipment. For customized products, the MOQ can be negotiated according to specific circumstances.

We are a manufacturer (factory) and trading company, with our own production base and independent export rights.

The standard delivery time is 30‑45 working days after receiving the deposit. For urgent orders, we can try to shorten the delivery time through priority production.

Our factory has 2 complete production lines, which can meet the production needs of different types of composite material equipment.